Frequently Asked Questions
Q: Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum ?
A: They are All FTA receivers. The Viewsat VS2000 & Coolsat 5000 Platinum comes with much more features, more memory, powerful chip set and simply out performs Pansat Models. The Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum comes with On screen channel guide, universal remote control, free games built in and is card reader ready (optional) and build in with All Viewsat Models. Without a doubt the highest performing FTA receiver on the market today.
Q: Will the Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum work in my area?
A: Yes, the Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum is a FTA satellite receiver and will work anywhere.
Q: What channels can I get with the Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum ?
A: The Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum products can get thousands of FTA channels. To know which channels you would like to get will require a little research which we will help provide. You can go to http://www.lyngsat.com . They will provide you with information on what channels or what satellites you will need to get the full use out of your new product.
Q: What channels are pre installed?
A: The authorized free to air software is preinstalled on all receivers. Customers can find authorized updates on the manufacturers site. For Viewsat please visit http://www.viewsatusa.com/support.htm. For Coolsat please visit http://www.coolsatusa.com/support.htm. It is greatly advised that you visit www.lyngsat.com to learn the channels and satellites available in your area.
Q: How many TV's can I run off one dish?
A: The quantity of TV's that receive service depends on the diseqC switch that you use. If your diseqC switch has 2 outgoing ports then you can connect service to 2 TV's provided that you have a receiver for each TV.
Q: Does the Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum come downloaded with all channels with American and Indian channel?
A: Please also visit www.lyngsat.com to learn valuable information about available satellite channels in your area. There are no channels pre installed. Customer must download free to air channel program from manufacturers site. For Coolsat please visit http://www.coolsatusa.com/support.htm. For Viewsat please visit http://www.viewsatusa.com/support.htm
Q: Do I need a receiver for each TV?
A: Yes. For each TV to receive channels independently you will need a receiver for each TV in your home.
Q: Is this product legal?
A: Yes it is 100% legal. Free to Air channels are broadcast for everyone's enjoyment.
Q: Does the Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum have Fiber Optic Output or Digital Output like the Samsung DSR4700 with the AC3 Cable?
A: Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum have Component Output and Fiber Optic audio Digital Output adn Digital Output.
Q: Okay, I have a Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum receiver and I went to the website to download the latest firmware and it was an extension that my computer doesn't recognize, is there some program that i need to put this on my dish? and where would I go to get the latest files to load on this? any kind of info you can give me is appreciated.
A: The Viewsat VS2000 Platinum and Extreme Model & Coolsat 5000 Platinum has the latest "authorized" firmware already preinstalled into the unit.
NOTE: Downloading "unauthorized" programs could be illegal and will definitely void your warranty. |
